Privacy Policy & Cookies

Thank you for visiting This Privacy Policy tells you how Pretty Knotty uses your personal information collected at this site. Please read this Privacy Policy before using the site or submitting any personal information. By using the website, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and dated on this page. Changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the Privacy Policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

With this Privacy Policy Pretty Knotty want to ensure that you receive adequate information about collecting and processing of your personal data, including such information Pretty Knotty is obliged to inform you about according to applicable personal data protection regulation including as required under UK Data Protection Legislation (the Data Protection Act 1998)  and the EU Regulation No. 2016/679 the General Data Protection Regulation (“GDPR”).

Why you should read this policy.

The privacy of visitors to the Pretty Knotty Website (you) is taken very seriously. Please read this Privacy Policy carefully as it contains important information about how your personal data will be used. Please read the policy carefully. If you do not agree with it, then please do not use the website.

For the purposes of the Data Protection Act 1998, the GDPR and the Data Protection Bill when in force and all other relevant legislation, Pretty Knotty is the ‘data controller’ (is responsible for, and controls the processing of, your personal data).

Information that will be collected automatically


Pretty Knotty may monitor your use of the Website through the use of cookies and similar tracking devices. For example, Pretty Knotty may monitor how many times you use the Website, which pages you go to and traffic data. This information helps to build a profile of users to the Website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Device information:

It is also possible to collect information about your device each time you use the Website. For example,  collecting  information on the type of mobile device that you are using and its unique device identifier (for example, the IMEI number or the MAC address of the device’s wireless network interface), the type of mobile browser that you are using, the mobile operating system that you are using, mobile network information and the time zone setting

How your personal data may be used

Pretty Knotty will use your personal data for the following purposes:

Pretty Knotty does not and won’t share any of your personal information with any third party. However, to be able to process your order/s and deal with your queries Pretty Knotty will require to share your data with the following companies as an essential part of being able to provide the best services to you.

The Pretty Knotty site uses secure server software provided by GlobalSign to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us.

Marketing and opting out

If you give your consent, Pretty Knotty may contact you via email, about products, promotions, special offers that may be of interest to you. If you prefer not to receive any further direct marketing communications, you can opt out at any time.

How to stop marketing emails from

You can stop receiving our marketing messages from us at any time you choose to:

where you create an account on the website, this will be controlled by a password and username that are unique to you; this information can’t be seen by Pretty Knotty. Your personal data will be stored on a secure server; Payment details are looked after and stored by a payment system called Stripe for their policy details please follow this link

While Pretty Knotty will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

If you have any particular concerns about your information, please contact

Keeping Your Information

Pretty Knotty will hold on to your information for as long as you have your account, or for as long as it is needed to be able to provide our services to you for as long as is necessary in order to provide support-related and trend analysis reporting.

Pretty Knotty will keep your information if reasonably required or necessary to meet legal or regulatory requirements, process refunds, resolve disputes, prevent abuse and fraud, or enforce our terms and conditions of sale. Pretty Knotty may also keep hold of some of your information as legally required, even after you have closed/deleted your account or if it not longer needed to provide you with it’s products/services.

Contact me

T: 07786 073 007